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We will make every effort to accommodate your preferred appointment date; however, availability is not guaranteed, and appointment times may be subject to change based on the doctor’s schedule.
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We are not liable for any loss, including wages or travel expenses, resulting from the rescheduling of previously confirmed appointments.
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Please allow approximately 1 hour for your consultation.
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Contact Lens Wearers: Please arrive without wearing contact lenses.
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Cancellations: Appointments must be cancelled at least 24 hours in advance, or a R770 “no-show” fee will be charged to your account.
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Payment: All accounts must be settled in full on the day of your appointment. We accept Visa and Mastercard.
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Medical Aid: We are a private "cash practice" and do not submit claims to medical aids on behalf of patients.
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Rates: Our fees are 200-300% of the medical aid RPL rate, with any shortfall being the patient’s responsibility.
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Consultation Fee: A general consultation for new patients is approximately R2400, excluding any additional scans or tests, which will be quoted on the day if required.
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Advance Bookings: We are generally fully booked 2-3 weeks in advance, so please submit your booking request early.
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Confirmation Required: Wait for written confirmation before attending your appointment, as walk-ins are not accommodated.
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Queries: Should you have any questions, please contact our rooms at 021 426 4842.